Shipping & Return Policy

Shipping Policy

At K S Astropaath, we are committed to providing a safe and reliable delivery experience for your gemstones and products.

Order Processing

  • Orders are carefully checked, packed, and dispatched after confirmation.

  • Orders are generally processed within 1–2 business days.

  • Customers receive shipment details and tracking information once the order is dispatched.

Delivery Time

  • Delivery time may vary depending on the destination and courier service.

  • Most orders are delivered within 3–7 business days across India.

  • Delivery timelines may be affected due to holidays, weather conditions, courier delays, or unforeseen circumstances.

Secure Packaging

All gemstones are securely packed to help prevent damage during transportation. We take special care while preparing your order for shipment.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.

  • Free shipping offers may be provided during promotional periods.

Return & Exchange Policy

At K S Astropaath, we aim to provide quality products and customer satisfaction.

Return Eligibility

  • Returns are accepted only for eligible cases such as receiving a damaged product or an incorrect item.

  • Customers must inform us within 3 days of receiving the order.

  • The product must be unused, in its original condition, with the authenticity certificate and original packaging intact.

Non-Returnable Items

Due to the nature of gemstones and personalized products, returns may not be accepted for:

  • Products damaged after delivery due to improper handling

  • Used or altered gemstones

  • Items without original packaging or certificate

  • Personalized astrology consultation services

Damaged or Incorrect Product

If you receive a damaged or incorrect product, please contact our support team with:

  • Order number

  • Images/videos of the product and packaging is must.

  • Details of the issue

Our team will review and assist you with the appropriate solution.

Refund Process

  • Approved refunds will be processed after verification of the returned product.

  • Refunds will be issued through the original payment method.

  • Processing time may vary depending on the payment provider.

Cancellation Policy

Orders can be cancelled before dispatch. Once the order has been shipped, cancellation requests may not be accepted.

Contact Us

For any shipping, return, or order-related queries:

K S Astropaath
📞 Phone / WhatsApp: 8901733456
📧 Email: ksastropaath@gmail.com

Thank you for choosing K S Astropaath.
Your trust and satisfaction are our priority.